call centers industry competitiveness

Lorraine Foreign Investment Development Agency - ADIELOR - Support for investors setting up business, for business expansion or relocation. Advice and assistance to companies wishing to invest or settle in Lorraine, France.

CALL CENTRES AND CUSTOMER RELATIONS CENTRES IN LORRAINE. A real attraction at the very heart of the European dynamic, An area of business which is growing fast driven by La Redoute, Cégétel, France Télécom, Maif, Préviade, 3 Suisses, MGEN, CIC-SNVB, Arvato Services, Les Pages Jaunes (Yellow Pages), SAGE, Bergère de France, Maximo etc. and which has led to the creation and development of new call centres and customer relations management centres in the areas of remote sales, banking/insurance, information and communication technology, health/pensions, etc.